We only accept returns if faulty
We offer a 30 day returns policy. All products must be in a new and unused condition and in it's original unopened packaging. Original packaging NOT damaged in any way - including any labels.
Shipping fees and handling fees are not refundable.
All items are supplied Brand New unless stated within the listing.
Any defective items must be reported within 3 days of receipt.
Items supplied as replacement spares to be fitted yourself - any damage incurred during fitting voids any warranty or returns.
Electrical items such as foot pedals, motors, and spares etc - once fitted voids any warranty or returns.
All machines must be new and unused and in it's original sealed packaging along with all the accessories that it is delivered with. A item given free as a promotion with any machine must also be returned.
All new machines are sold with manufacturers warranty. For any fault on machines - please contact us direct to discuss the issue
We will ascertain the issue, solve the problem or collect the machine repair and returned to you.